Authenticity is at the heart of Heart Luxury, it's what we're all about. It forms the basis of our business, nourishes our community, and builds trust. Every bag undergoes a meticulous multi-point inspection which takes over 48 hours, irrespective of whether it comes with a microchip or an Authenticity Card. Here's a peek into how we do things - we carefully evaluate these elements:

- Stitching precision

- Hardware quality

- Authenticity imprints

- Serial numbers

- Materials used

- Dustbags / boxes (if present) thoroughly examined

- AI technology implemented as the final layer of the Authentication process

Rest assured, each product sold at Heart Luxury comes with Authenticity Guarantee, or your money back, up to 1 year from the purchase date.